PANDA Implementation

Set Up

Initial 30 Minute Online Consultation

We will establish your style of working,Create your individualized plan to best utilize PANDA andSet up to train your staff – your way.It’s what we call a fitting.

Our Top Priority

To serve the best interests of your practice.We recognize and respect your individuality.We will adapt PANDA to you.

Created by Periodontists for Periodontists along with valuable input from experienced Dental Assistants and Office Managers themselves (such as the VP of PANDA herself,Anne Shields ), we quickly identify exactly what you need based on listening, watching, and gathering basic information during our visit together.

Because PANDA is point-and-click with everything on one page, it’s easy.

Have the staff simply start charting to get used to the interface and the way PANDA does things. There is a video they can watch at their convenience, only about 15 minutes long. PANDA, with its ergonomic point-and-click system, is easy to learn.

As practice samples we have new customers use previous records from the past to transcribe into PANDA. Two things will happen: First, they will have time to practice and get used to the new system, and Second, old records will be added into the system, resulting in your office now having a chart history in place for your upcoming patients.

Simply doing this part first, you will be pleasantly surprised at how quickly everybody at the office takes to using PANDA. Now, with the ice broken, they can move on to other features without feeling intimidated.

After charting, we would move right on to Write-Ups

Getting your clinical documentation into the patient’s record through the use of digital forms…That’s a Write-Up.

From Write-Ups, PANDA creates all of your output documents and progress notes.

We are all familiar with forms and tick sheets. PANDA has almost every one of these imaginable. The big difference is that PANDA has everything stored digitally in an incredibly large pre-defined library. This should make you and your associates very happy!

The OLD way vs. the PANDA way!

Sending us any forms or letters that your office currently uses determines how they are transcribed into PANDA. When we see how your practice enters its findings and clinical data, it helps us transcribe these into the program to best suit your needs. However, if you don’t have any templates, that makes it even easier. PANDA would then give you a clean slate, ready to customize however you wish.

Since each office we work with is unique, it really does help to see your current process for note-taking and clinical recording so we can tailor-fit PANDA. You can fax any forms or samples you have to 1-800-517-7716, or send as email attachments to Anne Shields at annes@pandaperio.com

SOAP Notes, Treatment Notes, Progress Notes… They’re all the same thing.

In PANDA they are called Progress Notes – the full electronic dental record that is all-encompassing.

A Progress Note is the running log of all patient interactions that can be utilized by both the clinical and administrative team. Traditionally this log is documented in long-hand and describes all conversations and interactions with your patient. Examples include appointment information, telephone call details, and discussions about this patient with another provider or laboratory. In the event a clinical treatment was provided, this log would also reference the restorative perio charting, the form, the write-up, and other relevant diagnostic details.

The Progress Note is the last stop in the workflow in PANDA. All information going into the system will filter through to the Progress Note, and in some cases you will skip everything else and go directly to the Progress Notes to make quick entries.

There are some common chart entries that you can start saving as pre-defined notes, known in PANDA as Instanotes®. They act like Q&A mini forms that the staff will fill out to write their notes. This ensures they don’t miss any information and that the notes are complete and accurate.

In preparation for training, you don’t have to design a ton of note templates in advance. It’s not necessary to do this extra work because you most likely won’t use them this way anyway. It’s only beneficial for things you know need to be filled out – the important stuff.

At first you will just type your notes in, then eventually you’ll begin to save them as Instanotes® when you find redundant entries that can easily be saved and reused. Your Instanotes® become the structured forms for your office, saving you lots of time. AND you start building a nice template library!

If you have a few basic entries in mind that you already know are redundant, send PANDA the samples in any format – Microsoft® Word, hand-written, or scanned samples are all fine. When the time comes to train on this portion of the program, we will use these as examples together in our meeting so everyone can see how easy they are to implement.

Setting PANDA up with the materials that are already familiar to your team makes it a smooth transition into this new way of working, greatly benefitting everyone at the practice. There’s no need to shock your office into a way of working that isn’t already familiar to you!

A Treatment Plan in a Practice Management System (PMS) is different than one in an Electronic Medical Record (EMR)

Turning your mandatory billing and coded versions into complete and clinically detailed plans with a single click…

This is where PANDA excels – Treatment Translation

The treatment plan in your Practice Management System (PMS) is very different in structure compared to the way you describe it in your letter to the referring practice. For example, when you place an implant there are usually several steps and healing phases that go into the treatment plan…

A treatment plan in your Practice Management System’s scheduling and billing:

The same treatment plan as written in the letter to the referring practice:

Outcome Reports

Let PANDA take care of the outcome. You’ve already done most of the work before you even know it!

Once the clinical information is put into PANDA contemporaneously – that is, chair-side by the staff while in the live appointment – and structured as described throughout, you can begin to produce the types of instant reports you need.

PANDA can output items such as graphical patient motivation reports, powerful comparison reports, custom consent forms, and documents such as treatment letters and general correspondence. These reports will be generated automatically, consistently, and quickly, without you having to stop and make corrections or extra selections in order to produce the report. PANDA produces outstanding outcome!

The key to quick and convenient treatment planning in PANDA is the use of Groups.

In PANDA you formulate the treatment plan as written in the letter the way you feel it is best described, one time only. You will then assign it a Group Name and reuse this plan indefinitely for future cases, eliminating the need to ever transcribe it again. There is no limit to how many Groups can be saved and no limit to the alterations you can make to your existing ones. You can send your most commonly used plans to PANDA to use as examples in our training session. This way, people can feel comfortable learning from materials already familiar to them!

Live webinar-style training in the Treatment Planning portion takes approximately 20 minutes. When you see the power behind this feature, you won’t believe you haven’t been working this way all along!

We’re a Only Click Away

With our instant online service and support, we can connect with you in seconds to offer live hands-on assistance and mini training sessions. We will keep you moving forward and growing in a supportive, convenient, and affordable way! When it’s nice to just have a helping hand to ask “How do I do this again?” we are here to get you through those times comfortably.

Conclusion

The practices that have had the greatest success in implementation have been the ones that scheduled small obtainable deadlines at regular intervals. We don’t expect you to implement PANDA on the first day – it most likely wouldn’t stick anyway. Similar to going on a crash diet, it just wouldn’t work long-term.

Because PANDA is tailored to your practice and does exactly what you need it to do, it works a lot like a new pair of shoes that have to be worn in over time, wearing them at increased intervals progressively. PANDA will adapt to the way in which you work and can be updated on-the-fly, instantly, as you change and grow your practice.

Once the basic foundation is established and you are pointed in the right direction, you will find that it’s not long before you are able to end work at 5:00 pm and feel confident that your clinical records are complete, accurate, and protect you legally. Your peers and your patients, along with your office itself, will be impressed with your newfound efficiency!